As if dealers didn’t have enough problems to deal with, Automotive News has reported that a major cyberattack is causing chaos for upwards of 15,000 automotive dealerships across the country who rely on a third party called CDK Global. CDK Global is a leader in providing dealer management systems that dealers rely on for customer info, accounting, finance, vehicle inventory, and parts ordering.
The first cyberattack hit CDK Global on Wednesday, June 19th resulting in the company having to shut down most of their systems, and then a second attack followed on Thursday, June 20th which also caused a pause in company operations as systems were shut down to prevent infection or further spread.
While the nature of the attack hasn’t been fully discussed, we’ve read that this was a cyber ransom attack. In a ransomware attack, data on the targeted system is encrypted and the only way to get it back it usually to follow the instructions to pay the ransom amount, which is almost aways in Bitcoin.
Without naming dealerships, we have heard that more than a couple that we are familiar with had their business interrupted due to the cyberattack issues. Many dealers are resorting to pen and paper to record info until the systems are fully back online. One dealer told Automotive News that the real impacts are being felt in the service department, where dealers use CDK Global for locating parts.
CDK issued the following statements:
“Late in the evening of June 19, we experienced an additional cyber incident and proactively shut down most of our systems. In partnership with third party experts, we are assessing the impact and providing regular updates to our customers. We remain vigilant in our efforts to reinstate our services and get our dealers back to business as usual as quickly as possible.”
“We are currently assessing the overall impact and consulting with external third-party experts. At this time, we do not have an estimated time frame for resolution and therefore our dealers’ systems will not be available at a minimum on Thursday, June 20th.”
The cyberattack on CDK Global comes a week after Findlay Automotive Group confirmed they were they were the target of a cyberattack. The automotive group is 21st on Automotive News’ 150 largest automotive groups in the country.
Source:
Automotive News (Archive.ph)
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So they now have your credit info, vin, and address of where they can steal your car with boot leg key fobs. These cartels have thousands of foot soldiers (illegals) to do their dirty work. Nice cars like your Corvette will be loaded up in containers in Baltimore or Long Beach and sold overseas.
Will CDK Global pay the ransom? Yes should be the answer!
Otherwise, Chevrolet customer’s data will be for sale on the “Dark Web”.
Yes, I would take extra precautions in terms of your credit information, and the security of your property, until this matter is resolved.
Yes, their are thousand of illegals rooming around in America “unvetted”. I am not sure they will conspire to steal your Corvette though?
(Second Amendment rights are rather useful in this situation).
Many thanks,
Ray
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