It sounds like science fiction, but it’s for real right now!
Chevrolet has just announced that some of its 2016 models are now smart enough to diagnose themselves in advance and warn their owners that something is about to break on their 2016 Corvette, Silverado, Tahoe, Suburban, and Equinox.
“Chevrolet is already the most awarded car brand in the industry, and Silverado is the most dependable, longest lasting full-size pickup on the road,” said Steve Holland, chief technologist for Vehicle Health Management at General Motors. “With Proactive Alerts, we now can offer customers even greater peace-of-mind by taking the guesswork out of when to service their vehicle.”
Under the service, known as Onstar Proactive Alerts, a small batch of data is collected each time the car is started. That data is then monitored on a continual basis, and sophisticated systems analyze billions of pieces of data collected from participating vehicles. That information can reveal whether the starter motor, fuel pump, and 12-volt battery are operating normally. If not, drivers will be alerted by Onstar that their vehicle needs to be taken in for service, reducing unexpected repairs.
“Accuracy is the key to our prediction algorithms,” Holland said. “We will be able to inform dealer service departments so they can spend less time testing for a condition we have already diagnosed. They can replace the necessary part quicker and minimize the amount of time a customer’s vehicle is at the dealership.”
Hopefully, the new system will keep a lot of owners from experiencing inconvenient breakdowns.
And this is just the beginning for Chevy, which is rapidly making itself known as a technological leader in the industry. Plans are already in place for Proactive Alerts to monitor other vehicle components and expand across the Chevrolet lineup.
“A few companies are doing limited in-vehicle diagnostics, but none have yet demonstrated the capability we offer,” said Paul Krajewski, director of the Vehicle Systems Research Laboratory at General Motors. “As we keep expanding the parts of the vehicle we cover, we hope to continuously enhance our customers’ experience, saving them time and money.”
Proactive Alerts is offered with all OnStar service plans on eligible models, including the OnStar Basic Plan that comes standard for five years on new Chevrolet vehicles.