J.D. Power has released their Initial Quality Study (IQS) for 2021 which measures the number of problems experienced per 100 vehicles during the first 90 days of ownership. Vehicles with the least complaints were highlighted per their segment. This year, the Corvette Stingray takes the top honor in the Premium Sporty Car segment.
The 2021 IQS study found that the biggest complaints surround the infotainment systems. That was one of the items that Chevrolet improved on in the 2021 Corvette which was the addition of wireless projection for Android Auto/Apple CarPlay.
“Owners are caught in the middle when vehicle and phone technologies don’t properly connect,” said Dave Sargent, vice president of automotive quality at J.D. Power. “This year there are many examples of smartphone technology not working as intended in new vehicles. With more vehicles being fitted with the wireless technology owners want, the study reveals an increase in connectivity problems between smartphones and vehicles, leaving many owners unhappy.”
Following the Corvette in the Premium Sporty Car segment was the Porsche 718 and then the Lexus LC.
The only other General Motors Brand to win its class was the Cadillac CT5 which had the best score in the Midsize Premium Car segment. The CT5 finished ahead of the Lexus ES.
As for manufacturers, Chevrolet led all GM brands with a quality score of 151 problems per 100 vehicles, scoring better than the industry average of 162. Buick also did better than average with 156 while GMC scored 164 and Cadillac was at 173.
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