The Ability to Track Your Corvette Through the Jack Cooper Transport Website Has Been Disabled

8
10244

The Ability to Track Your Corvette Through the Jack Cooper Transport Website Has Been Disabled


A friend of mine who builds professional websites told me once that “when you give a feature to users, they are sure to break it.”

In this case it was apparently “user abuse” that took down the vehicle tracking functions on the Jack Cooper Transport website.

We got the word this morning from our friend John at the MidEngineCorvetteForum.com that too many people were actually calling the JCT telephone number directly, demanding to know where their Corvette was in realtime. And because of that abuse, we are told now that tracking on the website has been disabled.

We attempted to try the online tracking system this afternoon utilizing both a freight bill number and a VIN from a recent build, and now the website states “VIN Number Not Found. The Unit may have been moved by another Carrie or not yet released to Carrier.”

Unfortunately, I fear this will only drive more people to call their 800-number looking for information.

In this day and age, the ability to track a custom ordered car in detail shouldn’t be that difficult and it should be another feature the Chevrolet should consider adding. I am sure they will respond with, “We offer status codes that show when the car arrives at the dealership.” But we’ve been spoiled by Amazon and other e-commerce sites that show exactly where your order is in realtime.

So just to recap, here are the three main order status codes for shipping:

  • 4B00 – Bayed…Corvette is in the lot ready for shipping.
  • 4200 – Shipped…Corvette has left BGA.
  • 5000 – Arrival…Corvette has been delivered to the dealership.


Source:
MidEngineCorvetteForum.com

Related:
2020 Corvettes are Now Shipping from the Corvette Assembly Plant (Again!)
Track the Shipping of Your C8 Corvette On the Jack Cooper Transport Website
Whoa! 15 Truckloads of New 2020 Corvettes Leaving the Corvette Assembly Plant Today

 



-

8 COMMENTS

  1. I need to know if the truck driver stopped in for a hamburger instead of driving non-stop to my dealership!

  2. If you do the paper work at your dealer and it is input in the system you will get info from GM, onstar and Sirius . Once they email you that info. You can track it in the My Chevy app. Mine has been sitting in the lot since last Wednesday.

  3. The drivers have to eat and sleep. There are only so many hours that a driver can work before he/she has to take a rest period. It is the law. If you are in such a hurry to get your vette, go pick it up yourself.

  4. Thanks Jack Cooper Transport. I though you lost the contract. I didn’t have a car built until after July 16 2020 to track. After waiting a year why would I want to know when it went on one of your transports? The salesman took the order last July left the dealership but the Salesman that answered to phone will call me when it finally show up!

  5. Each person writing in has a point; good ones. Thank you Keith Cornett for working to keep us up to date on these pieces of C8 news. I recall when a method was provided to utilize a method to go on line without having to telephone anyone to find out when Jack Cooper left BGA parking lot and also had an arrival point. After that, I lost track of what happened to my Corvette. (although this was after-the-fact. I just wanted the history of the journey to the dealership. Eventually I was able to piece together different information sources to discover that the Corvette arrived on April 1, 2020. The information provided by Chevrolet appears to show the car arriving on that date and the record of the car in the local computer shows that dealer work was performed on the C9 on April 1 and April 2, 2020. After that, there is no written record on the car until April 12, when the car appeared on the Internet as, “for sale,” by Rydell Chevrolet of Northridge. On the 13th, I engaged in visiting the car through the showroom window and getting paired with a salesman through a manager who contacted me at the behest of a hard-working Internet sales person. The car was then shown as having been moved from the dealer in Northridge to a Dodge dealer in the small independent city of San Fernando, Ca. at a sister dealership, Rydell Dodge. The data went into the computer that day, showing that I bought the car and other details, including that an original Chevrolet genuine part, the 5VM carbon fiber ground effects kit, the last of three received by Rydell was in parts. At that point I asked to buy it and having it dealer installed before I took delivery of the car. That was done on the 14th at Rydell and later the car went back to the Dodge dealer, where after three more hours of paperwork and origentation, I took delviery of the car with photographs. Not nearly as exciting as the Museum, but it was my car at my time taking my own personal deliver of a C8 that someone optioned and then decided that they did not want, at some point. It was the 1,063rd Corvette 2020 C8 Corvette built. Interestingly, the date of the build: 02/20/2020. I thought it interesting that the build date had such a combination of zeros and 2’s. Given an opportunity to screw up a good thing, irresponsible “children,” will manage to do it. Patience is a virtue, although truth be told, I was personally all over the Internet, gleaning everything I could about the C8, since the Fall of 2019. It was this “crazy” persistence that resulted in my seeing my Corvette on line, rather late in the evening on April 12, which led to my pursuing the car more quickly than anyone else, who may have spotted it on the Internet approximately the time I did. I’m not sure what day was actually the first day that this C8 was advertised on the Internet. But I do know that there were several different ways on the Internet to, “…run into the car.” Most of the people who have done this, now have their cars. If it was friends or just Corvette C8 “freaks,” that want to track cars coming out of BGA, for whatever reason they might have. When one over does it, one of Newton’s laws tend to apply. For every action, there is an opposite and equal reaction. Thus: we now must live with the new policy.

  6. Since I ordered a convertible as soon as you could possibly order one, the TPW has been moved back 3 times now since the first TPW in August. Now it is Sept. 28. That means I lose $1500.00 in GM rewards set aside for this car that expired 8/30. My extended warranty is up on my 2017 GS as of November. Really trying so hard to stay excited. Being a healthcare worker all this time, just need something to look forward to…..

  7. Sounds like some people have way to much time on their hands. If you know the car has shipped just give it a week or so and it will be at the dealer.

Comments are closed.